The Godfeather
We have a company policy. We keep things light and positive. We never ever get angry or raise our voice at a customer... and we don't...
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Apr 4, 20232 min
The Disappearing Act
One of our customers has disappeared into thin air. We are left, quite literally, 'holding the bag'... It's funny in a way but in...
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Mar 10, 20232 min
Being Proper
There is a formal way to proceed when you order things. We need to know when a package of yours is coming to the warehouse. You let us...
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Oct 30, 20222 min
Payment Options
Ways to pay for your packages whether you are in the Cuenca area or anywhere in Ecuador
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Aug 28, 20222 min
Where's My Package?
When your package arrives at the warehouse in Miami we send you an email to let you know of it's arrival. If you do not receive an email...
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Jul 11, 20221 min
Our Privacy Policy
Our Privacy Policy, found at the bottom of each page, is as follows, "We respect your privacy and will not share any of your personal...
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Jun 20, 20221 min
Service Fee
A Service Fee is applied based on the number of packages received. It's simple. If you are receiving one package, regardless of the...
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May 25, 20221 min
Debit and Credit Cards
For security reasons we do not ship debit/credit cards by the usual means. We have not had any issues with Customs or any other party...
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May 2, 20222 min
Tax
This is a little bit about that '4-letter word' that only has 3 letters. Of the hundreds of packages we receive each month from the USA...
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Apr 4, 20222 min
Notifying Us
The Notify Us Form, which is located on the top menu bar of our website, is created so that you can let us know what is coming. It is a...
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Dec 5, 20212 min
Cool In December
Emmit Fenn, the creator of this music video wrote this: “I was in New York for work, I was playing super groovy old house music and while...
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