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DISCLAIMER

You are only allowed to bring personal Items that are not for resale

into Ecuador.

 

US and Ecuador Customs Officers inspect packages at random. We do not carry or offer insurance of any kind for our customers. Your items are solely your responsibility and we are to be held harmless in case of any loss or damage.

 

Also, we recommend that you carry insurance for any valuable items that you are having shipped against theft during the process of shipment to the warehouse.

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We do not offer a return to sender service for items that arrive at the Miami Warehouse.

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We do not accept used household items sent by friends or relatives.

 

PROHIBITED ITEMS  

Any personal items prohibited by law will not be carried.

 

  • Narcotics

  • Prescription Painkillers

  • Seeds/Plant Matter 

  • Objectionable Material

  • Firearms and Hazardous Materials

  • Items Intended for Resale

  • Alcoholic beverages

  • Refurbished electronics

  • Used or Refurbished Parts

 

LIMITS​

  • 40 tobacco products per shipment

  • One cell phone per person per year

  • Maximum up to 100 kilos or $5,000 in value for an item

CUSTOMS INFO:

NON-PAYMENT

Regarding non-payment for invoice(s) sent to a customer:  the customer will be sent their invoice a second time and if payment is not received a 3rd email will be sent at approx 45 days from the date of issuance of the initial invoice, notifying the customer that their account is closed and that we will either be proceeding with legal action or disposing of their package.  Determination is on a case by case basis.

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